Effective Date: September 2024
At The Bluff Medical and Dental Clinic, we are committed to protecting your privacy and ensuring the confidentiality of your personal information. This policy outlines how we collect, use, and protect your data in compliance with applicable privacy laws, including the Act on the Protection of Personal Information (APPI) in Japan.
1. Information We Collect
We may collect the following types of personal information from you:
- Name, address, email address, and phone number
- Date of birth, gender, and medical history
- Appointment details and health-related information
- Insurance information and payment details
- Any other information you voluntarily provide to us through forms or consultations
2. How We Use Your Information
The personal information we collect will be used for the following purposes:
- To provide medical and dental services and treatment
- To schedule and confirm appointments
- To manage your medical records
- To process insurance claims and payments
- To send important information related to your care, such as appointment reminders
- To improve our services and provide better care
3. Sharing Your Information
We do not share your personal information with third parties except in the following cases:
- When required by law or for compliance with regulatory requirements
- To process insurance claims with your insurer
- When sharing information with other healthcare professionals involved in your care
- If you provide consent for any other purposes
4. Data Security
We take the security of your personal information seriously. We use appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse.
5. Your Rights
You have the right to:
- Access your personal information and request corrections if necessary
- Request the deletion or limitation of your data in certain circumstances
- Withdraw consent for certain uses of your personal data
If you wish to exercise any of these rights, please contact us using the details below.
6. Cookies
Our website may use cookies to enhance your browsing experience. Cookies are small files stored on your device that help us understand how visitors use our website. You can disable cookies through your browser settings if you prefer not to use them.
7. Contact Us
If you have any questions or concerns about this privacy policy or how we handle your personal information, please contact us at:
The Bluff Medical and Dental Clinic
82 Yamatecho, Naka-ku, Yokohama, Kanagawa 231-0862
Phone: 045-641-6961
Email: administration@bluffclinic.com
This privacy policy may be updated from time to time. Please check our website periodically for any changes.